Return Policy

EFFECTIVE MAY 09, 2021

If you are not completely satisfied with your DevaCurl.com purchase for any reason, you may return the item to us within 60 days of purchase. Click here to start your return.


Note that you will be required to return the product to us to receive a refund. Once you complete the returns form, you will receive a return authorization e-mail with return instructions and a shipping label for your returned products. We will provide a pre-paid shipping label for delivery addresses in the Contiguous United States only (i.e., not including Hawaii, Alaska, Puerto Rico, or Canada). If your delivery address is in Hawaii, Alaska, Puerto Rico, or Canada you are responsible for all return mailing and shipping costs.


Once we receive your returned item, we will inspect and process it, and issue a refund in the amount of the original charge for the item (including tax). However, we will not refund the shipping charges on your original order unless we shipped the item to the wrong address. After we have processed your return and issued a refund, you will receive a refund confirmation email. Refunds for returned items will be credited to the original payment method you provided. Please note that your financial institution may take an additional 7-10 days after you receive the notification e-mail to reflect this transaction.


Any items identified as “FINAL SALE” or purchased during Cyber Week promotions are final sale and not eligible for return or refund.


Only products purchased on DevaCurl.com may be returned. We do not accept returns of items purchased at third party websites, physical stores (including our authorized retailers) or salon professional resellers.


If you are returning an item you purchased from DevaCurl.com that qualified for a Gift with Purchase or as part of a Buy 2 Get 1 Free Offer, please include the bonus gift with your return. If you choose to keep the bonus gift, its value will be deducted from your refund amount.


If you have any questions about a return, please contact us at customercare@devacurl.com.


DevaCurl monitors return activity for abuse and reserves the right to limit returns if we have reason to suspect misuse of our return policy (such as excessive returns, return of empty or mostly used bottles, reseller activity, or fraud).

 

More on Returns

Still have questions? Visit FAQs