vickie

I arrived on time and waited a few minutes for Vickie to finish her current client. I had a Devacut previously so I knew what to expect. When I got in the chair I showed her some pics of what I wanted and told her I wanted to keep my length. She started by taking a half inch off my length (which I did not appreciate) and then proceeded with my layers which are just OK (some layers don't flow well). Once she was done I was passed off to someone else to wash my hair and apply product and then I sat under the dryer for almost an hour. She was doing her next appointment and I continued to wait even after my hair was dry. While under the dryer I checked my phone and saw that my payment had already been processed and the receipt e-mail to me which I thought was classless. When they finally acknowledged my hair was dry someone walked in and wanted a trim so I was told to wait for Vickie to do their trim. I was stunned at the lack of disregard for my time. Once Vickie finished the other persons trim she then took me over to the chair for a very brief final look with someone else waiting. As she was taking me to the front I had to stop her and ask for a mirror so I could see the back, she was already onto her next customer basically rushing me out the door. My layers have grown out a little and are still not flowing right and my hair is much shorter than I asked for. The other ladies in the shop were talking loudly about their rude neighbors and negative talk about their friends kids, it was less than professional. My last Devacut was a very personalized experience with a lot of tips and focus on how to make my curls look their best. For what you pay for a Devacut you expect more. Unfortunately at Curls on Top it felt like a factory, I was just one more person in the assembly line.