alicia

I drove from Gainesville Florida to Brandon Florida. That is a 2 1/2 hour drive because she had such fabulous reviews. When I arrive a little before 1 pm I could not find the location. I was driving around and when I called her it was 1:06 PM on my car’s clock. I know the time because she said “your late, your not supposed to be late” and kept going on about me being late. I kept telling her I couldn’t find the location. Instead of helping me try and find a location she kept telling me that the directions were in a text. I told her I never got the text on three separate occasions during our phone conversation that I never got her text. I looked at my phone after the call and it lasted 4 minutes. So for four minutes she was telling me I wasn’t supposed to be late and that the directions to her salon were in the text she sent me. This was the text “Friendly reminder no debit or credit cards, only cash,Personal checks ,Venmo,Cash App ,Apple Pay or Google Pay. If you are going to use PayPal PLEASE USE ONLY FRIENDS AND FAMILY Thank you! Brandonhairstyling mi I'm Inside Elite Salon Suites room 2. We are located in a corridor next to a business called My Gym” Well during the phone call it did not register in my mind that text about paying cash included directions. Well I lost my patience and said I never got your text are you going to help me find the location or not she said don’t come and you’re not getting a refund. When I walked inside and asked her what to do about a refund considering I was only six minutes late because I could not find the place. She said step out of my salon and don’t come back and you’re not getting a refund. She texted me saying she wanted me to come back. When I told her I wasn’t interested she said she would send back my deposit. Well then she said that since I had placed a dispute with PayPal so I could get a refund because SHE canceled the appointment, I had to mark it as resolved or the refund would not process. Me being trusting and naive, I did mark it as resolved. Well the appointment was 12/21/19 and I marked the dispute resolved on 1/9/20. I have been contacting her and as of yet have not heard back about the refund she said she would give me.

Alicia did such a fantastic job and my hair looks better and better with each passing day. She was definitely worth the drive since I live on the other coast.

Wow! I was just so nervous to even book my first DevaCurl Cut and for nothing! Alicia did ABSOLUTELY AMAZING!! Not only did Alicia give me the exact style I asked for.. but she explained the process as she went and went over with me what my daily routine should look like. Alicia helped me learn to love my curls more than ever! If you have trouble understanding your curls and want a beautiful DevaCurl Cut.. Book your appointment with Alicia!

This was my first deva cut experience and I loved it. This is definitely not your everyday haircut. Alicia took her time as With me to get to know my hair and what my hair goals were. She explained the process every step of the way and made sure I understood the process. I although I did purchase some products Alicia did not push any products or services on me which I greatly appreciated. If you have naturally curly hair I highly recommend Alicia.