diana

Diana is THE BEST. As a Deva trainer, she is head's above the rest in skill and knowledge. For years I have been traveling nearly an hour every six weeks for Diana's expertise. I recently tried a recommended Deva stylist much closer to my home, and there is no comparison. Diana has just fixed the damage caused by the other stylist's lack of understanding of curly hair. I am eternally grateful to Diana and do not intend to ever use another stylist, no matter the distance.

Diana is THE BEST. As a Deva trainer, she is head's above the rest in skill and knowledge. For years I have been traveling 50 minutes every six weeks for Diana's expertise. I recently tried a recommended Deva stylist much closer to my home, and there is no comparison. Diana has just fixed the damage caused by the other stylist's lack of understanding of curly hair. I am eternally grateful to Diana and do not intend to ever use another stylist, no matter the distance.

I was super excited about going to this salon and I made my appointment about a month ago. I told the scheduler that I wanted my hair colored and she gave me an appointment with Diana. I finally went to this salon last week. When I get there she educated me on Devacurl which was great, and I showed her a picture of the exact hair color I was looking for on someone with a hair texture almost identical to mine. She asked if she could take a before and after, to which I said okay to and she took several pictures. But when she started I noticed that she was giving me highlights instead of all over color. So I'm thinking okay cool, I'm going for a drastic change so she's taking me there slowly and I'll come back to get the color I want. At the end when she was done, I asked her how soon I could I come back to add more color to get to where I wanted to be. Diana informed me that it wasn't a good idea to keep adding more color. She did NOT take an "After" picture like she said she would. I left the salon mortified and cried when I got home because I was nowhere near where I wanted to be, my hair colors didn't blend seamlessly and I looked like a bumble bee because my natural hair color is very dark and my highlights are basically platinum blonde. I began to wonder if she didn't take an after photo because she knew how badly my hair looked. My mom and sister even pointed out that some of my hair towards the back of my head was a greenish blue color and I had my mom cut out several pieces to avoid looking ridiculous in public. I ended up calling the salon back the next morning because I was so upset with my hair and Diana was FAR from apologetic and I was made to feel as if I was wrong for telling her that I didn't get what I asked for and she was SURE that she gave me what I asked, but she told me to come in so she could look at my hair. Fast forward to the appointment..Diana still continued to say that she had given me what I had asked for and said that she would be able to give me more highlights but I would have to pay for more color! I was completely shocked by this and I refused to pay even MORE money when I was not originally given what I asked for. In the end, I was refunded but I still left defeated and unsatisfied. I didn't want my money back, I simply wanted what I asked for and now I'm stuck with bumble bee highlights until I can find someone TRUSTWORTHY to give me what I actually want.

I'm just starting my natural journey and didn't know what to do with my hair or what products to use, so I tried this new salon. Diana is AMAZING!! She introduced me to the DevaCurl products and it made my hair much more manageable and I can see my curls coming through. Without Diana's knowledge and assistance I was ready to throw in the towel. I'm so glad I came here...I LOVE my hair now! Thank you so much Diana and I will continue to only use DevaCurl products!