Deva Perks is our rewards program where you can enjoy VIP perks, earn points every time you shop, redeem your points on product rewards and discounts on purchases, and more! This is exclusive to devacurl.com.

Signing up is easy and no purchase is necessary to register! Simply create an account here and enter your name, email, and password.

No! You can opt-in to the Deva Perks program in your existing account. Simply log into your account and look for the “Loyalty” tab. That will present you with a button saying “Opt In to Loyalty.” Click that button and you’re in!

At this time, our rewards program is only available to US residents.

The rewards page is your roadmap to all your points and perks. You can access all your info by visiting our Rewards Page.

You will only receive points for purchases made after creating your rewards account. Make sure to create an account before placing an order so you can receive points and be on the path to earn rewards in the future.

Contact us here and our customer care team will be happy to assist you with merging your accounts.

For starters- each member gets 25 points for joining Deva Perks! Please note it may take up to 10 minutes for the 25 points to reflect within your account.

 Once you join, you earn 1 Perks point for every dollar you spend buying Deva products on the www.devacurl.com site (must be logged into account when purchasing to earn points). Aside from earning points through purchases, you can take our Curl Quiz, follow us on Instagram, and more! Access all the ways to earn under the “WAYS TO EARN POINTS” section our Rewards Page.

Exchanging your points for curl-loving rewards couldn't be easier! You can redeem your points during the checkout process for discounts on the total purchase amount. Make sure that you are signed into your account when shopping.

Once you get to the checkout screen, you will see your total available Rewards points in a drop-down menu. To use your points, select the amount of points you want to redeem and then continue with the checkout process.

Please note: Due to Shopify limitations you're not able to checkout using points when paying with ShopPay, PayPal, or Google Pay. You must be signed into your DevaCurl account to redeem your points in any transaction.

Your points will expire after one year of inactivity. Inactivity includes not interacting with our program i.e., redeeming points, placing an order, etc.

You can redeem your points for discounts of $5, $10, $20, & $40 off any single purchase. Only one discount can be redeemed per purchase.

No. Only one promo code can be used per order. This includes any promotions we are running on devacurl.com.

Our VIP tier is determined by the amount you spend in a rolling 12-month period.

To reach:

Curl Admirer, you must create an account. No purchase required to join!

Curl Champion, you must spend $250-$449 in a 12-month period

Curl Knockout, you must spend $450+ in a 12-month period

Once you qualify, you will instantly move up and have access to that tier's perks for the ensuing 12 months. For example, if you joined a VIP tier on 11/13/2022, you will keep that status until 11/13/2023. Each time you earn a new status, the 12-month clock starts over and will expire 12 months from the new status date. As you move up in the VIP Tiers, you will retain all benefits from your previous tier.

Make sure to keep interacting with our program to maintain your status (or even move up a tier)!

When you are signed into your rewards account, your rewards page will list all the VIP tiers. Your current tier and perks will be highlighted.

When your total spend amount gets you to the next tier, you will receive an email welcoming you into the new tier.

Double-check that you were signed into your rewards account and didn’t accidentally check out as a guest. You must be logged in when making purchases to earn points. If you have done this in error, contact us here to help apply your points to your account. You also won’t receive points if you return your purchase, or your purchase is canceled for any reason. Again, please note that any points you earn on a purchase that you later return will be deducted from your point balance.

Yes! You work hard to earn points, and we want you to feel confident that all your points are right where they should be — in your account! The first thing to note is that there may be a delay in our systems communicating and points could take anywhere from minutes to several hours to appear in your account. However, if you feel like you have earned points, but they are not showing up in your account you can also troubleshoot it with these tricks:

1. Try to refresh your browser.

2. Try to log out and then back into your account.

3. Check your ‘Rewards history’ in your Rewards account to see if the points were added without you realizing it. Your ‘Rewards history’ will show you the number of points earned, how and when they were earned, as well as any redemptions of points made on your account.

If you still feel like your points balance is not accurate, you can contact us here to look into the issue for you.

Yes. If you are returning the entire order, we will refund you the total dollar amount spent after the discount was applied. The points you used to redeem the discount will also be added back into your rewards account.

We are sorry to hear that. There are a couple of scenarios that could have triggered the error message.

The first possible scenario is that there was a typo in one of the email addresses that you entered, or you forgot to put commas between multiple emails to separate them.

To eliminate confusion over what occurred, we recommend that you go back and enter each email address one at a time, clicking ‘send’ after each one rather than uploading them all at once.

If you are still having problems using the email referrals, we recommend using your unique referral link or sharing the referral through Facebook, Twitter, or Messenger to receive credit. Please contact us here if you need further assistance.

Thank you so much for sharing Deva Perks with your friends! We really appreciate it.

A referred friend must be a first-time customer for both of you to receive the referral rewards. In addition, the referral must be initiated through our rewards referral box on your personal rewards page or using your unique referral link also found there.

Points will be added to your account as soon as your friend completes their first purchase on our website.

When this happens, you will receive an email informing you that one of your referrals made a purchase using your code and that a reward was added to your account. You can also check your ‘Rewards History’ to see a list of any points that you have received for referrals.

Add your birthday under ways to earn points on our Rewards Page. On your birthday we will send you your birthday points via email. Make sure you are subscribed to DevaCurl emails!

Happy Birthday! We’re so glad that you have chosen to celebrate with us through our rewards program. In order for you to receive your birthday bonus on your birthday, you must register your birthday at least 30 days prior to your birthday.

If your birthday falls between the day that you registered and the 30-day waiting period afterwards, you will receive your birthday bonus 30 days after your registration. This delay is only applicable for the first year that you signed up.

All successive birthday bonuses will be emailed to you on your birthday. If you register your birthday through your rewards account any time after it has passed in the current calendar year, rewards will not be added to your account until the day of your birthday in the following year.

Remember, the birthday reward is determined by the Rewards member tier that you are part of on the date of your birthday. If it has been more than 30 days since you registered for your birthday reward and you still have not received the additional points in your account, please contact us here and we will be happy to assist you.

You can contact our customer care team here for assistance.

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