We’ve made it easy peasy. When placing an order, select the “Subscribe & Save” option on the product page. This will then allow you to select the frequency in which you want that item delivered. Once you have successfully completed that order and checked out, you are enrolled and have created a subscription account.

Let us count the ways…

OPTION 1
An account and sign-in is required for all subscription orders. If you have not registered an account, you will need to create an account using the same email address used at checkout. Once your account is registered, you can log in and access your subscriptions customer portal by clicking on the Subscriptions link in your DevaCurl® account.

OPTION 2
You can also access your account using a direct link to the customer portal. This link is normally sent in the Subscription Confirmation email when you begin a subscription and the Upcoming Order email.

Basically, to adjust the order date, log in to your account, select Subscriptions then follow the below steps:

1. Click Subscriptions and then click on Edit.

2. You will be taken to a page where you can edit the next order date for your subscription.

3. Once you select the new charge date you can click on the Update next shipment date.

Please note that when shipment dates are adjusted, delivery dates may change as well.

You sure can. Pause your subscription in the My Account section of our website.

Please note that you must pause your subscription no less than 48hrs prior to shipment date. If you pause your subscription within 48 hours of your next order date, it is too late to pause your next order. Therefore, we will bill and ship your next order but every subsequent order after than will be paused.

Cha-ching! You can update payment information by going to My Account → Subscriptions → Payment Method tab.

If you used PayPal as your payment method, you may be able to edit the payment method in your PayPal settings. Otherwise, you need to cancel the subscription and start a new subscription via checkout.

We love to hear it! To add a one-time product(s) to your subscription, follow the below after logging in:

1. Click the Subscriptions tab and select Edit next to the subscription you want to add a product to.

2. Hover over the product you want to add and select Add one-time. This automatically adds the product to your shipment.

You can also add one-time products using the Add a Product button on the Subscriptions tab. To manage or delete a one-time product:

1. Click the Delivery schedule tab.

2. Select Manage add-on.

We did it for you — a 15% OFF discount is applied to all subscription items. Unfortunately, this cannot be combined with any other promotions or offers.

Note that discounts can change over time. See our Subscription Terms for details.

Subscription orders are subject to our Refund Policy. If by any chance you’re not satisfied with your product, it can be returned as set forth in the Refund Policy.

With big curl love — and our standard shipping partners via Free Ground shipping (available to the Contiguous United States, not including Alaska and Hawaii) and will take 4-7 business days to arrive.

Here’s the deal — your subscription will be sent on the same date every 1 month / 2 months / 3 months/ 4 months depending on which delivery frequency you chose.

These curl-loving subscriptions are available to all countries we currently ship to.

We know, you can’t wait! You will receive an email with tracking details once your order has shipped. For upcoming orders, you can sign into your account and click Subscriptions where you can view upcoming shipment dates.

We’ve got you; change your delivery address in the to My Account → Subscriptions → Edit.

No, express shipping will only apply to your first order. All subsequent recurring orders will be sent via normal shipping.

We’re flexible* — to skip a delivery, log in to your account, select Subscriptions then follow the below steps:

1. Click the Delivery Schedule tab to see all upcoming deliveries for your subscriptions.

2. Click Skip next to the delivery you would like to skip. If you want to unskip a delivery, click Unskip next to the order.

*All order updates must be made no less than 48hrs prior to shipment date. If you skip a delivery within 48hrs of when it is scheduled to ship, we will bill and ship your next order, the next order after that will be skipped.

No, it is not possible to schedule your exact delivery date, just the shipping date. Your order will be shipped on the calendar date that you originally ordered, and delivery time may vary month on month.