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the curl whisperer chicago

13 Reviews
Marker

2860 N. Broadway Suite 20, Chicago, IL, US 60657


Our Certifications

Level 2 AdvancedDeva Advanced Stylist

Completed our hands-on Level 2 course, featuring advanced cutting and color techniques

devacurl services

DevaCut

This revolutionary cutting technique was designed for all natural textures, from wavy to super curly. Hair is sculpted curl-by-curl, while dry, in its natural state. This service includes a transformation service.

Pintura Highlighting

This award-winning technique was designed to add gorgeous, light-reflecting highlights to all natural textures. Pintura Highlighting offers the perfect harmony and balance to waves and curls giving brilliance and dimension to beautifully compliment your DevaCut.

DevaCurl Transformation

From wavy to super curly, the beauty of this service is the customized design for every client. This luxurious process begins with a healthy botanical cleanse and condition, followed by a styling and coaching session for at-home curl care.

deva stylists at this salon

starresha martin
6 Reviews
Medal

Level 2 Advanced
Completed our hands-on Level 2 course, featuring advanced cutting and color techniques

Scissors

Services
DevaCut
Pintura Highlighting
DevaCurl Transformation


reviews

13 Reviews

If you want to keep your hair - do not go!

Rae|December 22, 2020

Service Received: DevaCut

Price: $175+

I'm generally not the type that leaves a review, however, I felt it was necessary in this situation as I rely heavily on reviews when it comes to picking a new hair stylist. First let me start by saying that she was very friendly. The salon that Starresha is currently working out of is a shared space with several stylists & at a different location than what is listed. Because of covid precautions, she asked me to text her upon my arrival and wait on the front steps of the building until she let me in. She responded back to my text saying she was running late, so despite the 40 degree weather, I was stuck waiting for her in the cold for 25 minutes. I will say that she later reduced her fee slightly for the inconvenience of waiting. Once I got into the chair I told her that I didn't want to cut more than 1 in off the length of my hair. Because I had bangs that were growing out, she tried to pressure me into cutting more to even out the bangs. I was firm and told her that I'd rather take baby steps and have my hair cut more frequently than chop it all at once. Over the last several years I have had a very difficult time growing my hair due to an undiagnosed thyroid condition. I recently had started taking medication and finally was seeing significant growth. In fact, my hair was the longest that it had ever been reaching my mid to lower back while curly. She started off cutting into the top layers and then worked her way down to the length layers. In one single chop she cut off close to 4 inches. Then as she was evening that out, she cut off another 2 inches. By the time I left, my hair had been cut to the length of my chin - the same length as my bangs that had grown out. I proceed to tell her that she cut roughly 5 inches more than I had agreed to but at that point there wasn't much I could do. We go to wash my hair, and she begins brushing my hair with the shampoo still in. I politely ask her not to brush my hair and explain to her my health condition and that until recently my hair had been falling out. I was concerned that brushing it with shampoo would cause further damage. I personally rarely use a brush on my hair and when I do it is only with a deep conditioner. She goes on to tell me to 'relax' that she has been doing this for a long time and that my hair was healthy enough to handle it. At that point I should have gotten up and left, but afraid of being rude, I stayed. She continues to to condition and then diffuse my hair. Once my hair was dry, she looked it over and sent me on my way without checking to see if the cut was even, etc. Despite just paying $200+ for my hair, I ended up having to re-cut my hair because there were no layers. She cut it all one length with no shape - the exact opposite of what a Deva Cut is. Needless to say, this was the worst and most expensive haircut that I have ever received!!

DevaCut Failure but great with product recommendations

Gillian|May 4, 2018
Starresha is very personable. Her boutique shop caters to her personal style in music. I expected a relaxing environment, but that wasn’t the case. I will also positively say that she can definitely recommend the best DEVA products based on your hair type. However, she can not execute the DevaCut. My hair is horribly uneven. The best I can do is allow my hair to grow out and then evenly cut it in a few months. My best advice just go to her for the product recommendations.

Unprofessional, Unreliable

Jacqueline|April 22, 2018
Star understands and styles type 4 hair very well. However, her attitude, customer service and professionalism negates that entirely. I was a long-time client of Star’s. Her customer service was not great from the first time I met her, but I figured she was young and still learning. From the first appointment, she proceeded to blast her former employer (another DevaCurl salon in Chicago), but I still continued to see her. I even referred business to her including free products from a popular haircare line and two good friends of mine. One friend decided not to see Star because of the attitude she got over the phone. I still kept her as my stylist, despite that. She then sent a rude email to all her clients this year telling them about her new booking policy, then quickly sent a follow-up email apologizing for her tone. The final straw was when I had an important event and tried to book her. I let her know about the event six weeks in advance and she said to book my appointment two weeks before. Well she ended up being booked that weekend and did not try to squeeze me in or communicate with me about how to get my hair styled. I ended up booking for another day, and even then, after reserving the date with my credit card, I got an automated response that she was unavailable at the time I booked. I texted and replied to the email to inquire about what happened. No response. I called and left a message the next day. No response. I finally DM’d her and left my number for her to call me and resolve any miscommunication. She proceeded to tell me DM’ing is unprofessional, Sunday’s are her workout days, she can’t be bothered on the weekends and that the friends I referred to her and the free products she got through my referral were because I valued her as my stylist. She said she never asked for my help. She then said I owed her an apology for judging her. She kept referring to negativity and the whole time I was thinking that she is making a simple situation that could be resolved with a phone call, into drawn out drama. I literally got chills reading her messages and wondered if she had a personality disorder. Long-story short, she said she no longer wanted to be my stylist and wished me the best of luck. That was after I told her I found someone to do my hair for the event, but was still open to her styling my hair at a later date. Save yourself the drama and find a stylist who has the maturity and foresight to communicate with clients and also retain them for future business.

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dermatologist-tested
Dermatologist Tested - Non Irritating
sulfate-free
SLS/SLES Sulfates Free
silicone-free
Silicone Free
paraben-free
Paraben Free
gluten-free
Gluten Free