Bertha should not be allowed to cut hair. She is an unskilled butcher. Took almost a year for my hair to grow back after she scalped me.
Disappointed
Mikal|August 23, 2016
Words can't express the regret I felt after coming into this salon and allowing Bertha to style my hair. I was told that she is one of the best at her job. I even spoke with her over the phone, explaining to her that it's my birthday in two days, and it's my first time having my natural hair cut by someone else. I was hoping for the best but didn't know I should've expected the worst. Only because deva curl specialize in cutting curly hair so I didn't think I should've thought negatively about the stylist. Supposdly she was deva certified. The haircut she gave me was nothing of what I asked for. But I wanted to give her the benefit of the doubt and believe it was just the devacurl products that didn't work for my hair. I went home after purchasing new products for my hair and my hair was still shedding and I didn't she the cut she apparently gave me which made me highly upset. I politely asked for a refund of my money back. The manager gave me a refund after her telling numerous times
I didn't want their stylist going back in my hair and restyling it. However, no apology was given for misleading me to believe that their stylist knew what she was doing before or after I received a refund of my money back. Word of advice. Do your research.
Tania is great
Elena|November 12, 2015
After Bertha refused to do my hair Tania did it, she very nice
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